How do I book an appointment at CELITA Clinic from abroad?
From abroad, book through a messaging channel for your language, such as WhatsApp, LINE or WeChat, or through the online booking page.
International Visitors · Q34
International Visitors · Q33
Consultations in English, Chinese and Japanese at CELITA
Question: Can I have a consultation in English at CELITA Clinic?
Short answer
At CELITA Clinic, you can have your consultation in English, Chinese or Japanese. Staff who speak these three languages work on site, so you do not need to request a separate interpreter, and if you mention your preferred language when booking, you will be connected with a staff member who speaks it. The aftercare cards you receive after treatment are also available in each language.
Key points
- Staff who speak English, Chinese and Japanese work on site
- No need to request a separate interpreter
- State your preferred language when booking to be matched
- Channels by language: WhatsApp, LINE, WeChat, KakaoTalk
- Aftercare cards are also provided in each language
Which languages can I use for a consultation?
In addition to Korean, consultations at CELITA Clinic are available in English, Chinese and Japanese.
Staff who speak these three languages work at the clinic, so the consultation can be held in your language without requesting an interpreter on the day of your visit.
The official website is available in Korean, Traditional Chinese, Japanese, English, Russian, Simplified Chinese, Vietnamese and Thai. However, on-site staff consult in English, Chinese and Japanese, so if you need a consultation in another language, it is a good idea to ask and confirm before booking.
| Language | Messaging and social media | Online booking |
|---|---|---|
| English | WhatsApp, Instagram @celitaclinic_official | celitaclinic.com/en/reservation |
| Japanese | LINE, Instagram @celitaclinic.jp | celitaclinic.com/ja/reservation |
| Traditional Chinese | LINE | celitaclinic.com/tw/reservation |
| Simplified Chinese | celitaclinic.com/cn/reservation | |
| Korean | KakaoTalk channel, Instagram @celita_clinic_busan, Naver booking, phone | celitaclinic.com/ko/reservation |
How do I request a consultation in my language?
Tell us your preferred consultation language when booking, and you will be connected with a staff member who speaks it.
There are messaging channels for each language. English speakers can contact the clinic via WhatsApp or Instagram, Japanese speakers via LINE or Instagram, Traditional Chinese speakers via LINE and Simplified Chinese speakers via WeChat, and there is also an online booking page for each language.
In your message, include your name as it appears in English, date of birth, contact details, the treatment you want and your preferred date and time. Adding your preferred language along with this information makes it easier to connect you with the right staff member on the day.
What is explained during the consultation?
During the consultation, you will be walked through your AI skin analysis results, the treatment, the cost and the recovery period (downtime).
The consultation takes about 20 minutes; after the intake consultation, the Director personally assesses you and plans the treatment. The exact cost including VAT is given before treatment, and you can pay by card, cash or bank transfer.
Treatments bring not only results but also reactions such as swelling, redness and bruising, which vary between individuals, so if anything is unclear, feel free to ask again in your preferred language during the consultation. If you are traveling, mention your departure date at this point too so it can be reflected in the treatment plan.
Can I get aftercare instructions in my language?
After treatment, you receive an aftercare card prepared in your language.
CELITA Clinic's general aftercare guidance is to avoid alcohol and smoking for 1 week, avoid saunas, swimming and strenuous exercise for 1 week, wash your face and apply makeup gently from 2-3 hours after treatment, and not rub the treated area. Treatment-specific precautions are also included.
If you have questions after returning home, you can contact the clinic through the messaging channel you used to book or by email (contact@celitaclinic.com).
FAQ
Do I need to bring my own interpreter?
On-site staff handle consultations in English, Chinese and Japanese, so you do not need to arrange an interpreter. Simply note your preferred language in your booking message.
What ID should international visitors bring?
Your identity is checked with ID at reception, so visitors from abroad should bring their passport. Giving us your name exactly as it appears on your passport when booking makes the check easier.
What are the clinic's opening hours?
Weekdays are 10 a.m. to 8 p.m., with a lunch break from 1 p.m. to 2 p.m. Saturdays and Sundays are 10 a.m. to 5 p.m., and it is a good idea to check in advance through a booking channel whether the clinic is open on public holidays.
Important
This article is general medical information, not a diagnosis or treatment. Results, recovery time and side effects vary with each person's skin, and whether a treatment suits you is decided after consultation with a doctor. If you notice unusual symptoms, contact the clinic that treated you right away.
Sources
All questions in International Visitors
- Q33. Can I have a consultation in English at CELITA Clinic?
- Q34. How do I book an appointment at CELITA Clinic from abroad?
- Q35. What should I prepare before visiting a skin clinic in Korea?
- Q36. Can I get a skin treatment during a short trip to Korea?
- Q37. Can I fly right after a cosmetic skin treatment?
- Q38. How do I pay, and what is the policy for changing or canceling a booking?
- Q39. How do I take care of my skin and contact the clinic after returning home?