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International Visitors · Q34

Booking CELITA Clinic from abroad: channels and steps

Question: How do I book an appointment at CELITA Clinic from abroad?

Short answer

From abroad, you can book through a messaging channel for your language or through CELITA Clinic's online booking page. The channels are WhatsApp for English, LINE for Japanese and Traditional Chinese, and WeChat for Simplified Chinese; just send your name in English, date of birth, contact details, the treatment you want and your preferred date and time. After your inquiry and a consultation, once the date is confirmed, visit the clinic with your ID (passport).

Key points

  • English: WhatsApp; Japanese/Trad. Chinese: LINE; Simp.: WeChat
  • Send: English name, birth date, contact, treatment, date/time
  • Steps: inquiry, consultation, date confirmed, visit with passport
  • Share your departure date so the plan can reflect it
  • Changes made at least 3 days ahead carry no penalty
Booking CELITA Clinic from abroad: channels and steps
WhatsApp, LINE, WeChatAI-generated image for illustration; it may differ from actual treatments and results.

Which channels can I use to book from abroad?

From abroad, book through the messaging channel or online booking page for your language.

English speakers can use WhatsApp and Instagram (@celitaclinic_official), Japanese speakers LINE and Instagram (@celitaclinic.jp), Traditional Chinese speakers LINE, and Simplified Chinese speakers WeChat. The official website also has an online booking page in each language.

CELITA Clinic recommends contacting the clinic by messaging app. It makes it easy to arrange the schedule by exchanging the treatment you want and your available dates, and you can ask one-on-one about preparation for each treatment. If you are comfortable in Korean, you can also use the KakaoTalk channel, Naver booking or call 051-928-0409 (+82-51-928-0409 from outside Korea).

What information should I send when booking?

Send your name in English, date of birth, contact details, the treatment you want and your preferred date and time.

Write your name in English exactly as it appears on your passport, which is used to confirm your identity on the day. Including your preferred consultation language and your arrival and departure dates in Korea also helps the consultation plan treatment around your schedule.

  • Name in English (same as on your passport)
  • Date of birth
  • Contact details (messaging account or phone number)
  • The treatment you want
  • Preferred date and time
  • Preferred language and departure date

In what order is a booking confirmed?

Booking proceeds in this order: inquiry, consultation, date confirmation, then your visit.

During the consultation at the booking stage, you can learn about the treatment, cost and recovery period. The exact cost including VAT is given on the day of your visit after the AI skin analysis and the Director's assessment, and payment is made before treatment by card, cash or bank transfer.

On the day of your visit, your identity is checked with your passport at the 4th-floor reception, followed by face cleansing, AI skin analysis, consultation, payment and treatment.

How is treatment fitted around my travel plans?

If you share your departure date when booking, the treatment is adjusted with that schedule in mind.

CELITA Clinic designs treatment plans with the fact that overseas visitors find repeat visits difficult in mind, and also considers whether flying or wearing makeup on the same day is possible. The official FAQ recommends having treatments that may cause bruising or swelling, such as filler or thread lifts, on the last day of your trip.

A first visit, including consultation and treatment, usually takes 1-2 hours, so leave some room in your plans before and after. Opening hours are 10 a.m. to 8 p.m. on weekdays (lunch break 1-2 p.m.) and 10 a.m. to 5 p.m. on Saturdays and Sundays; check in advance whether the clinic is open on public holidays.

Step by step

  1. Contact the clinic through the messaging channel or online booking page for your language.
  2. Send your name in English, date of birth, contact details, the treatment you want, your preferred date and time, and your departure date.
  3. Learn about the treatment, cost and recovery period through a consultation.
  4. Confirm the date and time of your visit.
  5. On the day, bring your passport and go to the 4th-floor reception.

FAQ

What if I need to change my booking?

If you let us know at least 3 days in advance, you can change it without any penalty. Same-day cancellation without notice or a no-show may restrict rebooking for the next 12 months, so if your plans change, let us know right away through the channel you booked with.

Where is the clinic?

The clinic is at 4F, 751 Jungang-daero, Busanjin-gu, Busan, a 1-minute walk straight ahead from Exit 15 of Seomyeon Station on the Busan subway. By bus, get off at the Bujeon Market bus stop and walk about 1 minute.

Can I book on the same day?

You can check same-day availability by asking through a messaging app. If your travel dates are fixed, booking in advance makes it easier to fit the consultation and treatment into your schedule.

Important

This article is general medical information, not a diagnosis or treatment. Results, recovery time and side effects vary with each person's skin, and whether a treatment suits you is decided after consultation with a doctor. If you notice unusual symptoms, contact the clinic that treated you right away.

Sources

  1. CELITA Clinic online booking (English)
  2. CELITA Clinic online booking (Japanese)
  3. CELITA Clinic online booking (Traditional Chinese)
  4. CELITA Clinic online booking (Simplified Chinese)

All questions in International Visitors

  1. Q33. Can I have a consultation in English at CELITA Clinic?
  2. Q34. How do I book an appointment at CELITA Clinic from abroad?
  3. Q35. What should I prepare before visiting a skin clinic in Korea?
  4. Q36. Can I get a skin treatment during a short trip to Korea?
  5. Q37. Can I fly right after a cosmetic skin treatment?
  6. Q38. How do I pay, and what is the policy for changing or canceling a booking?
  7. Q39. How do I take care of my skin and contact the clinic after returning home?